The jewelry from Adene Jewelry Designs is handcrafted by Sandee Connors-Rowe. Every piece ordered will be made with the color scheme photographed. Because of the natural materials used and the handmade nature of the piece there may be some variation in bead placement and color. If there will be any significant difference from the photographed piece someone will be in touch with you before your order is processed.
All jewelry at Adene Jewelry Designs is made-to-order. Please allow 3-5 days for processing before your shipment is mailed out. During the month of December, please allow 4-7 days.
Payment must be received in full by Adene Jewelry Designs prior to order shipment. All payments are processed safely and securely through WorldPay. Adene Jewelry Designs never sees your credit card information.
Orders will be shipped once payment has been processed. All orders shipped within the United States have a flat rate shipping fee of $7.00 and are shipped via USPS Priority Mail. Buyers will receive a shipping notification when the order is ready to ship. The buyer is responsible for the shipping cost, as well as the return shipping cost if an exchange is made. Adene Jewelry Designs is not responsible for packages lost or damaged in the mail.
Jewelry that is in stock may be returned for a full refund with in 10 days after you receive the item. Item must be new and unworn. If you wish to return/exchange an item after the 10 day full refund period, you will be given store credit for the full refund amount minus shipping charges. Customer is responsible for any return shipping charges. All returns or exchanges must be authorized prior to sending. In the event merchandise arrives damaged or you are unhappy with your order, please contact Adene Jewelry Designs immediately. (admin@adenejewelrydesigns.com or 412-337-6468)
We take pride in our craftsmanship and want you to be happy with your purchase. If merchandise purchased through AdeneJewelryDesigns.com arrives damaged, please notify Adene Jewelry Designs immediately. Adene Jewelry Designs merchandise is durable enough to withstand every-day wear. If a piece were to loose a button or a clasp due to normal wear and tear, we will gladly repair it for you within a year of purchase. However, there will be a fee for more extensive repairs that require restringing and/or new materials. The fee for repair will be discussed and agreed upon prior to repair. Pieces damaged from a pool or shower cannot be repaired.
Retail orders from AdeneJewelryDesigns.com may only be cancelled as long as the merchandise has not been shipped yet.
Adene Jewelry Designs will never give out your email or personal information. All payments are processed and handled directly by WorldPay. Adene Jewelry Designs will never have access to your credit card information.
Jewelry made by Adene Jewelry Designs is for adults. Adene Jewelry Designs jewelry is not intended for young children, as the small pieces may present a choking hazard.